Introduction and scope
This Privacy policy explains how RHUMEL Platforms FZ-LLC handles information in connection with the website at rhumel.ai (the "Website"). It applies to visitors to the Website and to people who contact us through it or by the contact details published on it.
It does not apply to our client engagements, platforms or training services, which are governed by separate agreements and notices.
Who is responsible
The controller of information processed in connection with the Website is RHUMEL Platforms FZ-LLC, 2716, Shatha Tower, Dubai Media City, Dubai, United Arab Emirates (trade licence 101202, issued by the Dubai Development Authority). See our Legal notice.
Contact for privacy matters: [email protected].
Information we process
We keep the information we process to the minimum needed to operate the Website. The Website has no user accounts, registration or forms, and we do not use it to collect personal data for marketing or profiling.
We do not knowingly collect special categories of personal data through the Website, and we ask that you do not send such data to us.
- Usage analytics. Aggregated measurements of Website use (such as pages viewed, referring source, country and device type) provided through Cloudflare Web Analytics.
- Technical and security data. Our hosting and security provider, Cloudflare, processes technical data such as IP addresses and request details in order to deliver the Website and protect it from abuse.
- Correspondence. If you email or telephone us, we receive the details you choose to share, such as your name, organisation, contact details and the content of your message.
Why we process it and on what basis
We process information to operate, secure and improve the Website; to understand how it is used; to respond to your enquiries; and to comply with legal obligations.
Where the law requires a basis, we rely on our legitimate interest in operating a secure and effective Website, on steps taken at your request when you contact us, on legal obligation, and on your consent where it is required, for example for analytics under the cookie banner.
International transfers
Our service providers operate globally, so information may be processed outside the United Arab Emirates. Where this happens, we rely on the safeguards offered by the provider and on the applicable legal mechanisms for such transfers.
Retention
We keep information only for as long as needed for the purpose for which it was collected. Correspondence is kept for as long as necessary to handle your enquiry and to maintain our business records, and is then deleted or anonymised. Analytics are retained in aggregated form in line with the provider's retention settings.
Security
We apply reasonable technical and organisational measures to protect information against loss, misuse and unauthorised access. No transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, you may ask us to confirm whether we hold personal data about you, to give you access to it, to correct or delete it, to restrict or object to its processing, and to withdraw any consent you have given.
To exercise these rights, write to [email protected]. We may need to verify your identity first. You may also lodge a complaint with the competent data protection authority in the United Arab Emirates.
Children
The Website is directed at professionals and organisations and is not intended for children. We do not knowingly collect information from children.
Third-party websites
The Website may link to other websites. This policy does not apply to them, and we encourage you to read their privacy notices.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows the latest revision, and the version published on the Website is the current one.
Contact
Questions about this policy may be sent to [email protected].